Polite Notice: Please expect a delay with the delivery of orders due to the UK May Bank Holiday. Standard delivery times to resume 1st June onwards.

FAQ’s & Help

 

Effectiveness
How effective is my Doulton® or British Berkefeld® filter element against Chloramine?
The Chlorasyl® grade of ceramic filter has an activated carbon block insert which takes out chlorine and monochloramine, improving the taste and odour of drinking water.
How effective is my Doulton® or British Berkefeld® filter element against Manganese?
Manganese will not be removed by the ceramic filter element. To remove Manganese, oxidation treatment and filtration can be done, or for low levels of contamination, Green sand or Inversand can be used.
How is the Quality

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Cleaning Filters
How do I clean a ceramic filter candle?
We recommend a gentle, evenly applied buffing with a scouring pad until the whiteness of the ceramic returns. Heavy rubbing or over abrasive material may remove more of the ceramic than is actually necessary. Rubber gloves are recommended to be used ...
How is the Quality

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